Psychotherapists are sometimes skeptical about online therapy. Some of the concerns stem from the medium itself. They imagine that it’s difficult to build relationships online, that the lack of body language limits its effectiveness, that tone and nuance are lost in communication. Other concerns center around hours of availability, fear about managing emergencies, or about licensing restrictions.
The vast majority of therapists, however, are interested in embracing new technologies — tools that help them be more data-driven, more available, and better able to track client progress. They’re passionate about how technology can empower their practice, but worry about using it in a safe way that doesn’t endanger their clients’ privacy or expose them to undue liability, as communicating via SMS, email, or Skype does.
Talkspace is one of the technologies helping therapists reach new clients — a HIPAA certified platform that provides a more convenient therapy experience for clients and therapists, one that employs banking-grade encryption and is fully compliant with state licensing regulations. Talkspace also has strict protocols in place to handle emergency situations, including an on-staff Crisis Intervention Expert, continual client risk assessments, and a secure on-platform tool to capture emergency contact information. Talkspace therapists typically set their own flexible hours and reply to clients twice daily on business days. Continue reading 3 Therapists Open Up About Why They Work for Talkspace
At Talkspace we have spent plenty of time talking about how you can sign up and text a therapist from anywhere. But what exactly does that look like?
To paint a more vivid picture of how people are using Talkspace, we reached out to our clients and asked them to send us details on interesting and unusual places where they have texted their therapist. They showed us that “anywhere” really can mean anywhere.
Here are some of the places and situations they shared:
It can be difficult to leave work to meet a therapist in an office. Most traditional therapists only work during business hours. Many employees do not work in environments that promote openness regarding mental health and therapy, so they are afraid to ask for time off to commute to a therapist’s office.
Parenthood can be difficult whatever your life circumstances are, but these days, parents seem more over-extended than ever, and stressed to their maximum capacities.
As a result, mental health issues among parents are common. We know that about 1 in 7 mothers are at risk of postpartum depression (and that a growing number of fathers are as well). If untreated, PPD can last for months, or even years. But even beyond the earliest phase of parenthood, mental health disorders abound. Many parents I know battle loneliness, depression, anxiety, and off-the-charts stress and exhaustion.
Very few, however, seek help for these problems.
For most parents, the idea of going to a therapy session for treatment of something like anxiety or depression feels like an impossibility. I know it did for me, for many years. A lifelong anxiety sufferer, I’d been in therapy for 10 years before I became a parent. My anxiety was relatively under control, and when I experienced a brief bout of postpartum anxiety when my first child was born, I brushed it off, thinking it was the usual “just me being anxious.” Continue reading Online Therapy is a Godsend For Busy Parents
The verdict is in: Therapy is becoming more data-driven. Because of advancements in psychology metrics and the gradual spread of feedback-informed treatment [FIT], an increasing number of therapists are relying on data to improve their performance and clinical outcomes. There is already evidence that using data can decrease the number of clients who leave therapy or see a deterioration in their mental health.
But with some advances in a field comes resistance, criticism, anxiety, skepticism, division, and debate. The majority of in-person therapists do not use FIT or any formal system of data in their work. Some believe data has no place in something as artful, personal, and private as therapy. Every client and therapeutic relationship is different, so therapists are often not confident in the ability of data to account for this variance.
At Talkspace we are at the forefront of data-driven and online therapy. We frequently survey clients and use the anonymous feedback to work with their therapists to improve the quality of treatment. Nonetheless, we understand the perspectives of therapists who are weary of big data’s role in therapy.
Before I started working as the Content Marketing Manager and Staff Writer at Talkspace, I was unemployed for about 11 weeks during the summer of 2015. After taking a historic financial hit, my parent company had to lay me off, along with almost everyone else in our startup.
As if it was some scene from “Up in the Air,” a woman who looked a bit like Anna Kendrick flew to our New York office, pulled me aside, and told me what I already knew was going to happen. It was all so blatantly unnecessary. Rather than feeling better after talking to her, I wondered why someone whose job it was to fire people was more important to the company than my coworkers and I. A letter or email would have sufficed.
The unemployment period was difficult and fraught with other unfortunate events. Bed bugs infested my apartment and pooped all over my bedroom walls. My building was able to handle the situation without kicking me out of the apartment, but it still took a financial and emotional toll on me. I had to throw out all of the sentimental items the bed bugs had crapped on, including a thoughtful gift my girlfriend had bought. Throwing everything out and buying new linens depleted a lot of my savings. Continue reading How Working at Talkspace Has Improved My Mental Health
Each May, Mental Health Month aims to raise awareness about mental health issues, to advocate for equal care, and provide support to those in need. This advocacy is more important than ever. A recent study from researchers at NYU Langone found that the number of Americans suffering from serious psychological distress is increasing while important access to mental health care has decreased. Talkspace is devoted to reversing these statistics — we cannot let this trend continue.
During May 2017, we focused on empowering individuals to “light their way” to better mental health, happiness, and improved well-being. Throughout the month we brought tips and tools directly from a therapist to help improve daily well-being and deal with ongoing mental health challenges. No appointment needed! Continue reading #LightYourWay for Mental Health Month in May
After many months of hard work from our design, development and marketing teams, we are finally launching our rebranded user interfaces and homepage. It’s more than a new coat of paint. Using Talkspace is going to be a better, smoother experience.
We’re still touching up parts of it here and there, but there is already plenty to explore. Let’s start with the homepage.
The first part of the homepage shows Talkspace clients making use of the most valuable part of our app: therapy anytime, anywhere. Whether you’re at work, walking your dog or out to a show, you can communicate with your therapist. Continue reading The Psychology of Talkspace’s New Design
Talkspace has helped thousands of people live happier lives and bypass barriers to therapy. Lucky for us, some of those people went out of their way to document their experiences by writing in-depth reviews of our brand of online therapy.
We highlighted a few of them below. Browse through them to see if they help you decide whether Talkspace is right for you.
We are proud to announce our sponsorship of This Is My Brave, an organization that fights against the stigma of mental illness. This Is My Brave pursues this mission by helping people share personal stories about mental illness via several mediums, including live performances, blog posts and social media content.
By sharing stories that humanize and normalize mental illness, This Is My Brave is empowering people to be open about mental illness and seek treatment. We are excited to help them further this amazing and important work.
Part of Talkspace’s mission is combatting the stigma of mental illness and therapy. Many of our clients have stories about how stigma has been in a burden in their lives. By supporting This Is My Brave, we can put stories like theirs on stage.