Providingpsychiatriccarehas never beeneasier atTalkspace

Talkspace patients include employees seeking medication management through their organization’s benefits, individuals covered by our insurance partners, and those who sign up directly through the platform and pay out of pocket. Talkspace matches you with patients based on your state of licensure, as well as your areas of expertise and patient preferences. 

You may also receive patients directly from provider directories such as ZocDoc, Healthgrades or the Talkspace directory. Some prospective patients can view your availability and book sessions from your profile on Talkspace’s directory, ZocDoc, or Healthgrades (optional).

Additionally, Talkspace therapists can refer their patients to you in a process that prioritizes transparent care collaboration.

Talkspace utilizes DoseSpot, an e-prescription service, to send patient prescriptions (excluding controlled substances) directly to the patient's preferred pharmacy. We've also integrated with Amazon Pharmacy for fast and free prescription delivery to patients!

All psychiatry sessions are conducted through Live Video Sessions (LVS) on the Talkspace platform. Between sessions, you can communicate with your patients in the chat room, whether to check in or ask clarifying questions. All full sessions (initial and follow-up) must be done over LVS.

Referrals come to you via the Talkspace platform. Talkspace has a proprietary matching system that pairs patients with psychiatric providers using an algorithm. We offer patients a choice of three providers based on criteria including, but not limited to, their state of residency, presenting problem, and gender preference, as well as the psychiatric providers' areas of expertise, availability, caseload capacity, state(s) of licensure, etc.

As a provider, you will have a public profile that patients can view, which will include a photo of yourself and a brief bio that you provide during your onboarding. However, Talkspace will never share your personal contact information, such as your phone number, email, physical address, etc, with patients. All communications between you and patients will take place through the Talkspace platform.

At Talkspace, we have our own EHR platform, which we have created and built upon for the past 10+ years. It’s a secure and HIPAA-compliant EHR that keeps everything that you need in one convenient place. The Talkspace EHR allows you to create and update your scheduled hours, complete clinical documentation, conduct video call appointments, send prescriptions, request patient labs, and more!

We expect you, as the provider, to operate as you would in your private practice in regard to session notes and treatment plans. Providers should document according to standard documentation standards (e.g., SOAP format) in the “progress note” section of each patient’s room. To ensure Talkspace providers are meeting the industry standard for clinical documentation, we make it easy to keep adequate and current documentation. This will also help ensure patients have timely access to their medical records. You are able to leave progress notes, psychotherapy notes, etc.

No, our psychiatric providers do not prescribe controlled substances to their referral patients on the Talkspace platform.

Yes, Talkspace will set up a LabCorp account for all new psychiatric providers to request patient labs as needed.

No, our psychiatric providers do not complete psychotherapy appointments or therapy add-ons to their assessment and follow-up appointments. The majority of our referral patients are already seeing a Talkspace therapist regularly, and the psychiatric provider position is designed to focus on assessment, diagnosis, and medication management.

Yes. Talkspace is free to join and use as a provider, as there are no joining fees.

No, Talkspace will manage any patient eligibility and work directly with the insurance carrier as needed. You can spend your time focused on treating the patient.

With Talkspace, providers earn money for conducting live sessions with patients. Providers are paid via direct deposit.

You are paid via direct deposit twice per month. We pay for services rendered from the 1st to the 15th of the month on the 26th and services rendered from the 16th through the end of the month on the 11th of the following month. All providers are responsible for individual tax obligations, but Talkspace will handle all insurance billing (and credentialing) to ensure providers are paid in a timely and convenient manner.

As a PMHNP, you are compensated for each patient session that you complete. Initial sessions with new patient referrals are paid $110, and follow-up sessions with established patients on your caseload range from $30 to $85 (depending on the length of the session).

Talkspace psychiatric providers are typically reimbursed based on the length of patient sessions, but you can also bill for medical complexity by utilizing appropriate CPT codes that reflect the medical decision-making involved.