Welcome to Talkspace
Cigna is partnering with Talkspace to bring you convenient, personal, and professional online messaging therapy via your Employee Assistance Program. With Talkspace, you can regularly send text, audio, and video messages to a dedicated licensed therapist anytime, anywhere. Talkspace is confidential and secure.
Don't forget your EAP Code:
In order to access Talkspace counseling sessions at no cost to you, you'll need an EAP Code from Cigna EAP.
Simply call Cigna at 877.622.4327 or go to your EAP Coverage Page on myCigna.com for live chat or self service.*
For Cigna Confide customers: simply call 844.338.4232.
Use my Employee Wellbeing Program Benefit1
Use my Employee Assistance Program (EAP)1
Use my Insurance Benefits
*On myCigna.com, you can self-serve for an EAP Code via the Emotional Health tile (under visit an EAP counselor/get an EAP code). Sessions are available for each issue you may face during the year, and an EAP Code is required for each new issue.
Messaging and live video therapy sessions are available to employees of select EAP plans, as well as their dependents, ages 13+. Please contact Cigna for questions, requests, or other resources.
Benefits of Talkspace
Modern mental health solutions
Teen therapy
Specialized therapy for
ages 13-17.
Psychiatry
Evaluations and psychiatric medication
management for ages 18+.
Online therapy
Online support from a
licensed provider.
Self-guided therapy
Our expert-created Talkspace Go app offers more than 70 clinically supported programs and weekly, therapist-led live classes that build emotional intelligence. In just a few minutes a day, self-guided programs address anxiety, burnout, depression, relationship and parenting challenges, and more.
How it works
Check insurance
We're in-network with many major plans, or pay out-of-pocket.
Get matched
Answer a few questions online and we'll match you with a licensed provider.
Start therapy
Communicate with your therapist through live sessions, messaging, or both.
Switch any time
If your first therapist isn't a fit, it's easy to select a new one, at no additional cost.
Do you still need help?
Do you still need help with a specific issue? Submit a request form to get answers or share feedback.
