Welcome to CareConnect
Talkspace is available to patients 18+ and provides clinically-proven, evidence-backed online therapy and psychiatry services. If you have questions please call 844-4-TALK-UHS.
Not a discharge planner? Refer a patient here.
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How CareConnect works
Enter patient details
Add patient information, insurance, and diagnosis
Book aftercare sessions
Schedule therapy and psychiatry appointments
Add clinical details
Update information or add documents for the receiving provider
Benefits of Talkspace
Virtual appointments with a licensed therapist for ongoing support, coping strategies, or working through a specific diagnosis.
Evaluations, prescriptions, and ongoing medication management, delivered by a psychiatric provider for patients 18+.
Children, adolescents and patients enrolled in Medicaid are not currently covered
How referrals work
Any questions?
Find trust-worthy answers on all things mental health at Talkspace.
Is there a number to call if I have questions about patient referrals?
Yes, if you have questions please call 844-4-TALK-UHS.
How do I refer a patient over the phone?
If you would like to submit a patient referral over the phone, please call 844-4-TALK-UHS.
What services can I refer to the Care Connect tool for and who is eligible?
The Care Connect tool currently supports outpatient virtual therapy and psychiatry services for patients 18+. Talkspace does not currently support Medicaid. The Care Connect tool doesn’t currently support teens. If you have a teen that you want to refer to virtual therapy, please see the directions below.
How do I help my patient get started with Talkspace online therapy or psychiatry?
Referring patients to Talkspace is fast and easy. Simply complete the online Care Connect form and book a therapy or psychiatry appointment and we’ll take it from there. We’ll reach out to your patient to help them get started with Talkspace.
How do patients confirm their appointment?
After you book an appointment in the Care Connect tool, we’ll reach out to the patient directly via Email and/or SMS. The patient has 24 hours to confirm their appointment and create their account.
UHS is a registered trademark of UHS of Delaware, Inc., a subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company that operates through its subsidiaries. Any reference to “UHS” or “UHS facilities” refers to UHS’ subsidiaries. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc.