Research Center

The research behind Talkspace

Dive into the results of our published studies below and learn how Talkspace therapy leads the industry in behavioral health research and has proven to be an effective, convenient, and affordable method for those facing mental health challenges.

Research with proven outcomes

Talkspace is committed to advancing the research behind delivering the highest quality mental health care. Our scientific findings have been published in numerous journals, and we’re grateful to have received three National Institutes of Health (NIH) grants to further conduct our research.

  • Published studies with proven outcomes

    20+ published studies with proven outcomes

  • Grants awarded

    3 NIHgrants awarded

  • Prestigious research partners

    25prestigious research partners

Large scale real-world evidence

Asynchronous “text therapy” highly effective for frontline healthcare workers at onset of COVID-19 pandemic.

Researchers from Talkspace, New York University Grossman School of Medicine’s Department of Psychiatry, and Cornell University’s Ann S. Bowers College of Computing and Information Science found 56% of a sample of front line healthcare workers (N= 1,873) reported clinically significant improvements in their anxiety and depression symptoms after just one month of treatment.

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symptoms graphic key - improved person

Significant improvement of symptoms

Messaging therapy significantly reduces depression and anxiety symptoms for users

70% of participants in the research study reported significant improvement of their anxiety or depression symptoms, of which 50% recovered from their symptoms, no longer meeting criteria for a depression or anxiety diagnosis.

graphic showing 20 people - 7 of which have significantly improved symptoms and 7 are fully recovered from symptomsGroup of 20 people with 6 grey, 7 blue, and 7 blue with highlight
symptoms graphic key - improved person

Significant improvement of symptoms

symptoms graphic key - recovered person

recovered from symptoms

Talkspace messaging therapy compared to traditional therapy

Talkspace collaborated with Columbia University researchers to publish a high-impact study in 2016 that showed text-based messaging therapy to be highly effective and comparable to in-person therapy. Talkspace generated greater satisfaction in terms of its delivery, its accessibility, and affordability compared to in-person therapy.


80% graphic

found Talkspace to be
as effective or more effective
than traditional therapy.


98% graph

found Talkspace to be
more convenient than
traditional therapy.

The effect of messaging therapy for depression and anxiety on employee productivity

Messaging therapy can help employees struggling with depression and anxiety become more productive at work, miss less work, and improve their quality of life outside of work. Participants in a Study on Workplace Symptom Improvement and Productivity published in 2018 experienced the following benefits:

Graph showing 50% decline

Absenteeism declined by 50%, translating to 90 reclaimed work hours per year.


Graph showing 36% increase

Productivity increased by 36%, reported by employees’ ability to complete tasks.


Illustration of a person walking in the rain with an umbrella

Find out what employees are saying about workplace stress

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Current research

Message-based psychotherapy and digital treatment sequences for depression

  • Currently conducting the first randomized control trial (RCT) comparing daily messaging to weekly live video sessions (traditional telehealth).

  • The study aims to establish the efficacy of messaging therapy and to develop methods for stepping care up or down depending on member response.

  • The pilot study showed significant symptom improvement for depression and anxiety in regard to daily messaging/texting and weekly live video.

Telehealth 2.0: evaluating effectiveness and engagement strategies for asynchronous texting-based trauma-focused therapy for PTSD

  • Goals of this study include adapting an evidence-based treatment for trauma to a digital messaging medium with a hybrid approach.

  • This study seeks to combine licensed therapist time with psycho-education and activities, reach marginalized communities, and use AI to analyze and measure data.

Enhancing engagement with digital mental health care

  • This study aims to establish the national benchmarks for individual engagement with digital mental health platforms.

  • Our research seeks to identify usage profiles and educational pathways for individuals in need of care in order to better serve those in need.


Let’s collaborate

We’re devoted to pursuing research on the cutting edge of virtual behavioral healthcare. If you’re a scientist, therapist, or psychiatrist interested in learning more about a research study, please contact us at [email protected].

“Validating new forms of care is critical for any healthcare organization and we’re grateful to our many research partners over nearly 9 years who’ve helped replicate the finding that choosing messaging therapy does not require a sacrifice in clinical outcome and that digital services are a legitimate form of care.”

Derrick Hull
Derrick Hull, PhD

Research Director at Talkspace

Have questions? See Frequently Asked Questions
Have questions?
See Frequently Asked Questions

Frequently asked questions

Why is research important in therapy?

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Research is important for establishing the efficacy of a form of treatment, providing scientific evidence that therapy can deliver positive outcomes for people struggling with a variety of issues. This evidence is critical for building trust in treatment and demonstrating its long-term value and viability.

How does Talkspace use their research?

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Talkspace uses research to ensure the validity of its therapeutic services and treatment methods. In addition, Talkspace uses research to inform innovative ways to protect client safety, enhance the effectiveness of specific therapies, and understand the mechanisms of change for therapy generally. Talkspace always aims to be at the cutting edge of the latest treatment options, while also ensuring that all offered treatments are as effective as they can be. 

Does Talkspace have their own research?

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Yes, Talkspace conducts its own research internally, with research partners, and through the support of federal funding agencies like the National Institutes of Health. This research is designed to establish the field of digital mental health and to explore the utility of digital care in three areas: 1) Clinical Effectiveness, 2) Improving Access, and 3) Developing Novel Therapy Tools to Improve Care.

How can I join a Talkspace research study?

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You may be offered the opportunity to participate in these studies. If your protected health information will be disclosed as part of these studies, your information will only be included with your written authorization. You will be asked to review and accept terms and enrollment separately from the information included in this Policy. Information from these studies may be published by third parties including through various media platforms/academic journals.