Insurance

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Carelon

Access affordable mental health care with Carelon

Talkspace accepts Carelon mental health coverage for online therapy and psychiatry, making it easier to access care that’s affordable, covered, and convenient. The average Carelon member copay is $25 for therapy or psychiatry through Talkspace.

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Your Carelon mental health coverage may include

Carelon behavioral health insurance plans cover effective and personalized mental health treatment at Talkspace.

Carelon-covered members will have access to a therapist within a few days, on average. You’ll be able to connect with your therapist via live sessions (video, audio, or live chat), and by exchanging text, voice, or video messages. However, the specific type of sessions covered may depend on your insurance plan.

*Copays represented are averages. Members in high-deductible health plans must satisfy the deductible before copays apply. Check your policy to confirm coverage details.

Your copay could
be as low as

$0

Average Carelon member copay per session

$25*

Enter your insurance details to verify your coverage today.

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Talkspace vs in-person

In-person

Accepts Carelon

Varies by facility

$0 copays available

Licensed providers nationwide

Message your therapist anytime

Messaging and video available

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Comprehensive mental health solutions covered by Carelon

Achieve affordable mental health care with Carelon insurance. Partnered with Talkspace, Carelon coverage includes therapy and psychiatry services, eliminating cost barriers to better mental health.

Online therapy

Online support from a
licensed provider

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Teen therapy

Specialized therapy for
ages 13-17

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Couples therapy

Relationship-centered
therapy that connects you
and your partner

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Psychiatry

Evaluations and psychiatric
medication management for
ages 18+

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Getaffordablecare,when andwhere youneed it

Don’t let the cost of mental health care stop you from receiving the help you need. Get accessible and affordable online care covered by Carelon therapy insurance coverage at Talkspace.

Here's how it works

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Check insurance coverage

See what you can save through your insurance plan.

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Personalized match

Answer a few questions online and we'll match you with a licensed provider.

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Start therapy

Communicate with your therapist through live sessions, messaging, or both.

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150+mentalhealthconditionstreated

Our deeply experienced providers deliver comprehensive care for a broad range of mental health conditions and areas of need, using evidence-backed treatment approaches.

depression
anxiety & Stress
Relationships
Bipolar disorder
eating disorders
Paranoia
suicidal ideation
Insomnia
addiction
borderline personality disorder
alcohol use
antisocial personality
social anxiety
specific phobias
Seasonal affective disorder
anger management
OCD
childhood abuse
mood disorders
trauma & Grief
Loneliness
Family conflict
and more...

Reasons to trust Talkspace

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Licensed providers in your state

Within days (on average) from signup and therapist match, Talkspace’s highly qualified therapists and psychiatric providers can deliver evidence-based clinical care in all 50 states.

Private and secure conversations

The Talkspace platform is HIPAA compliant. Chat with Talkspace providers by video or message from wherever you are, whenever it works for you.

Trusted by over a million members

Talkspace has helped more than a million members and 80% of users say it's as or more effective as in-person therapy.

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Covered by insurance

Talkspace is in-network with major insurance plans, including Cigna, Aetna, Optum, Anthem, TRICARE and Medicare. Most insured members have a $0 copay.

SOURCE: Telemedicine and e-Health

What members are saying

“It is very easy to book an appointment. They take my insurance so there is less concern about the cost. They have a variety of availability so I can easily find a time that works for me. My therapist actually cares and remembers things about my life. Too often with online therapy I have felt like a was just one of many, not a person. Talkspace isn’t like that.”
Talkspace Member, TrustPilot
"The price is great for a mental health provider, and they take my insurance, which happens to be a bit obscure, and it was nearly impossible to find a local provider in person. I can get mental health treatment from my own home!"
Alli, TrustPilot
“Talkspace is such a game changer for me as a busy mom. My insurance covers my therapy in the app and I love being able to do my therapy over the phone and the freedom that allows. I also like that I was able to switch therapists so easily until I found the one that was the best fit for me! She’s AMAZING! I think this app is great for people who are new to therapy and really anyone!”
Talkspace Member, TrustPilot
“The fact that I don't have to even think about insurance coverage for my video sessions makes Talkspace the easiest part of my self care journey. I wanted total health by age 40, and Talkspace (and my provider Kearryann Austin) have made my mental and emotional health one less thing to worry about as I go into my next decade.”
Talkspace Member, TrustPilot

Any questions?

Find trustworthy answers on all things mental health at Talkspace.

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Does Carelon cover therapy?

Yes. In most instances, therapy at Talkspace is a covered benefit with Carelon insurance. The 2014 Affordable Care Act (ACA) made it mandatory that insurance providers cover mental health care. Depending on your specific plan and location, some or all of the cost may be covered by insurance. Before beginning treatment, check with your insurance company to confirm coverage for services rendered.

What types of therapy are covered by Carelon?

Most Carelon behavioral health insurance plans include mental health care through Talkspace. Depending on your specific plan, coverage can vary and might include online therapy, psychiatry visits, prescribed medications, inpatient care for severe conditions like addiction or chemical dependency treatments, and more. Carelon mental health benefits often include counseling sessions with a licensed therapist or psychologist.

How many therapy visits does Carelon cover?

The number of therapy visits that your Carelon mental health coverage pays for varies depending on your specific insurance plan and the type of therapy. We recommend checking with Carelon directly or reviewing the details in your insurance plan to determine coverage.

Does Carelon cover online therapy?

Yes, Carelon does cover online therapy, including virtual therapy at Talkspace. You can work with a therapist or psychiatric provider via secure video chat, live video sessions, unlimited text messaging, and audio calls.

Does Carelon cover psychiatry?

Carelon mental health coverage generally includes psychiatric care from a qualified mental health professional. However, you should check your specific plan details to determine what type of psychiatric coverage you have before seeking treatment. Carelon covers online appointments with Talkspace psychiatrists for evaluation, prescriptions, and medication management, but prescribed medications need to be filled at your local pharmacy.

Does Carelon require a referral to a psychiatrist?

No. A referral from a primary care physician is not needed to access Talkspace psychiatric care with Carelon insurance. 

Does Carelon cover prescribed medication?

Carelon also covers medication from a licensed psychiatric provider or doctor. Check your plan details before seeking any treatment to be sure you understand your coverage. While you can get a prescription for medication with Talkspace, you will need to go to your pharmacy to have the prescription filled, and you’ll pay for the medication at the pharmacy.

What types of therapy are covered by Carelon?

Carelon has numerous choices regarding the types of therapy you can receive under your plan.

  • Psychotherapy: A general type of talk therapy that includes a variety of techniques designed to address unwanted thoughts, behaviors, and emotions.
  • Cognitive behavioral therapy (CBT): Identifying and changing unhelpful and unhealthy thoughts and behaviors. At Talkspace, you can get online CBT covered by Carelon insurance.
  • Dialectical behavioral therapy (DBT): Originally used to treat borderline personality disorder and other personality disorders, DBT focuses on managing extreme or intense emotions in healthier ways. If you’re interested in this therapy approach, Carelon insurance will cover online DBT sessions.