Welcome to Talkspace

Carelon Behavioral Health, including affiliated entities such as Carelon Behavioral Health of California, is partnering with Talkspace to bring you convenient online therapy through text, audio, and video sessions as part of your Employee Assistance Program (EAP). Talkspace provides access to a licensed therapist anytime, anywhere—and is confidential and secure.

Asynchronous messaging sessions* as well as live virtual sessions are available through Talkspace to eligible Carelon Wellbeing members (ages 13+). EAP sessions are offered at no cost to you and are provided by your employer.

If you have questions or need additional support please contact Carelon at your EAP toll-free number, or visit carelonwellbeing.com for more EAP resources and tools.

Get started today by entering your preferred email and keyword.

Access your pre-paid online therapy plan today with your access code.

Voucher code*

Email*

Keyword*

Email*

Keyword*

Service*

Email*

Select plan*

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Get started

Use my Employee Wellbeing Program Benefit1

Use my Employee Assistance Program (EAP)¹

Use my Employee Assistance Program (EAP)¹ or my Employee Wellbeing Program (EWP)²

A valid authorization code 2 is required to access your benefits at no cost to you

Contact your employer’s EAP to activate your EAP benefits.

Most common

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Didn’t receive an EAP code?

Visit our Employee Wellbeing Program FAQ

Visit our Employee Assistance Program (EAP) FAQ

Use my Insurance Benefits

Your Member ID is required to confirm eligibility and cost share³

Select plan*

Select plan

Get started

Visit our insurance FAQ

Not covered by the above insurance? Click here

*With asynchronous sessions members and therapists do not communicate in real time. Members can send messages at any time, and providers will respond during their working hours, 5 days per week.

For Carelon Behavioral Health of California members:

Carelon of California members can get free language assistance and interpreter services to talk to your doctor or to talk to a Carelon of California representative.

For additional benefit information click this link

To file a grievance with your health plan, Carelon of California members can click here

For ages 12 and under, please contact Carelon of California at your EAP toll free number for access to Carelon of California’s telehealth providers.

Benefits of Talkspace

Eliminate commute time and scheduling hassles

No search for a therapist or long wait for an appointment

Seamlessly switch providers, at no extra cost

Receive affordable, high-quality mental health care

Modern mental health solutions

Teen therapy

Specialized therapy for
ages 13-17.

Psychiatry

Evaluations and psychiatric medication
management for ages 18+.

Online therapy

Online support from a
licensed provider.

Self-guided therapy

Our expert-created Talkspace Go app offers more than 70 clinically supported programs and weekly, therapist-led live classes that build emotional intelligence. In just a few minutes a day, self-guided programs address anxiety, burnout, depression, relationship and parenting challenges, and more.