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Welcome to Talkspace

FWPS
understands that everyone needs extra support at times, and that with your busy schedules, it’s sometimes difficult to make the time to get help.
FWPS
has partnered with Talkspace to provide access to professional, personal and confidential online therapy, at no cost to
Patients
The service is 100% anonymous. Talkspace will not share your personal information with anyone, including your
Employer
or
FWPS
.

Federal Way Public Schools is partnering with Talkspace to bring you convenient, personal, and professional online messaging therapy. With Talkspace, you can regularly send text, audio, and video messages to a dedicated licensed therapist anytime, anywhere. Talkspace is confidential and secure.

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Use my Employee Assistance Program (EAP)1

A valid EAP Auth Code2 and Approved Number of Sessions2 are required to access your EAP1 at no cost to you
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Use my Insurance Benefits

Use my Insurance Benefits

Your Member ID is required to confirm eligibility and cost share3
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1If your employer does not offer Talkspace through their EAP, access Talkspace via the Insurance Benefits link listed above
2To obtain your EAP Authorization Code and Approved Number of Sessions, please contact your employer’s EAP
3Subject to the same member financial responsibility applicable as an in-person visit

Messaging and live video therapy is available for students, as well as employees and their dependents (13+).

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Awarded “Best Overall” Mental Health Solution

[email protected]

Safe & Secure

At Talkspace your privacy and safety are always the first consideration. We go to great lengths to ensure that you and your data are always kept safe and confidential.

Our platform is certified to be HIPAA compliant and your safety is our number one priority. All of your chat data is encrypted on the servers, and all communication between our software and the servers is encrypted.

The Talkspace app requires you to enter your password and allows you to create a unique passcode for extra security. In addition, the app also supports fingerprint recognition on iOS and Android devices.

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Have questions?

We address most common questions on the Talkspace FAQ page.
Do you still need help with a specific issue?
Submit a request form to get answers or share feedback.

We address most common questions on the Talkspace FAQ page.
Do you still need help with a specific issue?
Contact Talkspace at

We address most common questions on the Talkspace EAP FAQ and Insurance FAQ pages
Do you still need help with a specific issue?
Contact Talkspace at

Contact Talkspace at

[email protected]

Submit a request form to get answers or share feedback.

to get answers or share feedback.

to get answers, share feedback, or voice a complaint.